Volunteer Guidelines
Pro Bono Law Ontario greatly appreciates the participation of pro bono volunteers. As a volunteer, you agree to adhere to the following guidelines:
1. Abide by the Rules of Professional Conduct.
2. Treat pro bono clients with the same level of professionalism as paying clients.
3. Stay in touch with the pro bono project coordinator who referred the case to you. The project coordinator will contact you periodically to see how the matter is progressing and to see if you require any additional support such as training and mentoring, access to resources, or will provide a referral list of social service agencies that can assist your client.
4. If you find that you are unable to devote sufficient attention to the pro bono matter assigned to you, contact the project coordinator immediately.
5. Keep track of the amount of time you work on the matter and, when the matter is completed, please let us know what your total commitment was.
6. Inform the project coordinator when the matter is complete.
7. Complete and return surveys or evaluation forms (usually just a few quick questions) to the project coordinator. Your feedback is an important means of improving the quality of our pro bono projects, and can even help PBLO tell the story of the good work being done by lawyers in Ontario.
8. If any problems or questions arise in the course of representing your client, contact the project coordinator immediately.
